Privacy Policy

At Caffeine 247, we respect your privacy and only collect the information needed to process your order, contact you, and provide our service.

Information We Collect

When you place an order or contact us, we may collect:

Your name
Phone number
Email address
Delivery address
Order details
Payment confirmation or payment status
Messages you send to us

We only collect information that is necessary to prepare, deliver, and support your order.

How We Use Your Information

We use your information to:

Prepare your order
Arrange delivery through local rider services
Contact you about your order
Confirm payment or order details
Reply to questions or support requests
Improve our service

We do not sell your personal information.

Delivery Partners

For delivery orders, we may share your name, phone number, and delivery address with local delivery partners such as Grab or other rider services. This is only so they can deliver your order correctly.

Payments

Payments may be handled by third-party payment providers, banks, or payment apps. We do not store full card details on our website.

Cookies

Our website may use basic cookies to help the site work properly, remember your cart, improve browsing, and understand how visitors use the website.

Keeping Your Information Safe

We do our best to keep your information safe and only allow access to people who need it to process orders, delivery, or customer support.

How Long We Keep Information

We keep order and customer information only as long as needed for business, accounting, support, or legal reasons.

Your Rights

You can contact us if you want to ask about your information, correct it, or request that we delete it where possible.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Caffeine 247
Email: [your email]
Phone: [your phone number]
Address: 4, 12 Soi Sukhumvit 23, Khlong Toei Nuea, Watthana, Bangkok 10110

Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.